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Tenant FAQs

Answers to your common questions

Does ForeShore give tenants a copy of the rules and regulations of the community?
Yes, when the lease is signed, a copy of the rules are given to the tenant.

Does ForeShore require Renter’s Insurance?
Yes, beginning in January 2015, all renters will be required to have a renter’s insurance policy.  A copy of the policy is required before any keys will be dispersed.

How much notice do you require for moving out or renewing the lease?
A 30-day notice is the minimum requirement for either a move-out or a lease extension.

What do I do if I have a maintenance request?
Unless there is an emergency (water or fire), please use the tenant portal to submit a maintenance request.  We do not accept non-emergency maintenance request via text or phone.  This is important because it does not get forgotten if it comes through the online portal.

What forms of payment do you require for the security deposit and first month rent?
ForeShore requires certified funds for the security deposit and the first month rent.  Security deposit is due when the lease is signed and the first month rent is due when we give you the keys?

When I move out, what do I need to do to receive my security deposit back?
We advise that you remove all personal belongings and clean the house thoroughly including floors, walls, trim, windows, bathrooms, counters, cabinets, appliances. All carpets should be professionally cleaned. Gutters should be cleaned out. The roof should be free of leaves and debris. If you are responsible for lawn maintenance, then the grass and hedges need to be trimmed to a reasonable height and all planting beds should be free of weeds. ForeShore will provide you a check list and a detailed description of your responsibilities when signing the lease and again when notice to move out is received.

When should I connect the utilities?
You should plan to connect the utilities prior to your move in date.  If your lease starts on a weekend, please make arrangements to have the utilities connected by the Friday before your move in date.  The electric and water utility companies do not connect or make transfers on weekend days.

Who is responsible for changing HVAC filters?
Tenants are responsible for keeping the filters changed.  If the HVAC has a problem and the technician says the problem is a result of a dirty filter, the tenant would be responsible for paying the invoice for that visit.

Contact Us

ForeShore, LLC
9 Promenade Street, #1222
Bluffton, SC 29910

BY PHONE
Customer Service is available
Monday through Friday, 8AM to 5PM EST.
(843) 815-2838

BY MAIL
Please send all correspondence to:
Foreshore, LLC
PO Box 8
Bluffton, South Carolina 29910

EHONARPM

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